(Primary Billing Day One)
- Initial billing of WC and NF claims to insurance carriers
- Telephone calls to employers and insurance carriers for information, verification and claim status
- Telephone calls to patient/guarantor when necessary to obtain/verify insurance information
- Re-billing of WC and NF claims to insurance carriers when needed
- Follow-up telephone calls to insurance carriers
- Transfer of accounts to self-pay when appropriate, i.e. when claim is rejected or patient/guarantor refuses to provide necessary information
- An itemized bill (UB04)
- A copy of all Lab, X-ray, ER reports as necessary
- Copies of physician statements, when needed
- Post all payments, allowances, and financial class changes as required
- Allow Healthcare Billing Service of NY personnel access to the hospital’s computer system as needed